if have call carrier technical support watch, make sure ask specific “apple watch technical support” department. cellular watch number left in limbo after recent switch at&t verizon (yes, greater or lesser of 2 evils, depending on point of view). ten hours of 3 in-store visits , on-call , forths people have no idea they’re dealing with, plus 2 non call-backs rep of apple , at&t (the former of whom can’t blame giving up).
finally, last night, called apple in bid return watch replacement (using lack of physical sim card hopeful out). senior advisor, adept @ making me divert blame carrier, explained specific department mentioned above.
final call, 5 minutes in duration, , watch’s cellular data active.
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