Went from Delivery to Return to sender Fedex (fu@cked up)
long time member , i’m writing i’m fuming mad. preordered iphone millions @ late hour of 306 , able snag silver iphone x 256gb nov 3rd delivery date. paid ridiculous fee obtain phone , went right bed.
many received tracking number on thursday , elated receive phone. knowing not going home( work), left note fedex leave package @ door. long story short buzz fedex in , receive text package cannot delivered. after speaking 4 fedex reps told due apples policy need home sign or pick fedex facility. facility hour , half away home yet ordered uber because knew wouldn’t home on monday delivery either. i’m told arrive @ 630as driver there @ 6pm. when arrive there line outside door. after 45 minutes , close 20 mkinutrs before location closes i’m told package being sent sender.
spoke several reps , after hour able speak 1 admitted fedex made mistake , instead of having package held @ facility returned sender. assured mistake , in morning. several minutes later horrified see package indeed sent sender. feel ripped off , customer left in cold. i’m out money spent on phone nothing left do. att can’t me , neither can fedex.
left ?? tried calling att , fedex keep getting sent call centers in india people reading me same script , tracking number sent them.
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nothing unfortunately, cannot tell how many times i've been screwed ups , fedex, , have have medication shipped me can spoil overnight. during iphone 5 times, had conference in verizon , ups @ 9 pm @ night them demand come , redeliver phone because delivery man got tired @ end of shift , marked last few packaged "delay in delivery" , gonna them on shift monday. raised hell , got highest supervisor reach @ verizon conferenced in ups telling them gonna call boss , report them etc. 20 year custom of verizon bent on backwards.
ups found better when mistakes happen, in terms of letting u come depot or finding way make up. fedex says oh bad sucks you.
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