Resetting on its own


my iphone has been restarting past 2 weeks whenever decides to. when trying wake phone when it’s been inactive 20 minutes or so

try wake , receive vibrate when press home button screen remains black. after 10 seconds apple logo appears if did hard reset. happens approximately 10-15 times day

have iphone 8 plus recent updates installed, , appreciate help. contacted apple support , ran diagnostics remotely , claimed don’t have record of “unrequested restarts” on past 14 days

morning cleared phone cleared problem 3 hours before began again

please need phone work , pictures of son lol
 

shameless bump. 11.2 update did nothing, didn’t match symptoms optimistic
 


Forums iPhone, iPad, and iPod Touch iPhone iPhone Tips, Help and Troubleshooting


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