Apple Extends Free Repairs of Anti-Reflective Coating on Select MacBook and MacBook Pro Models

apple has extended free repairs of anti-reflective coating issues select macbook , macbook pro models.

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apple has authorized coverage within 4 years original purchase date of affected models, according internal document distributed apple authorized service providers , later obtained macrumors.

eligible models, listed below, qualify free display replacement within four-year coverage period. check receipt determine exact purchase date of macbook or macbook pro.
o macbook pro (13-inch, 2013)
o macbook pro (15-inch, 2013)
o macbook pro (13-inch, late 2013)
o macbook pro (15-inch, late 2013)
o macbook pro (13-inch, mid 2014)
o macbook pro (15-inch, mid 2014)
o macbook pro (13-inch, 2015)
o macbook pro (15-inch, mid 2015)
o macbook pro (13-inch, 2016)
o macbook pro (15-inch, 2016)
o macbook pro (13-inch, 2017)
o macbook pro (15-inch, 2017)
o macbook (12-inch, 2015)
o macbook (12-inch, 2016)
o macbook (12-inch, 2017)apple's document states 2012 macbook pro models no longer eligible since discontinued on 4 years ago.

apple confirmed repair program continues handled internally rather being publicly announced.

affected customers can schedule genius bar appointment @ apple store using apple support app. or, on get support page, click mac -> mac notebooks -> hardware issues -> display issue , options should presented initiate repair or contact apple via phone, email, or online chat.

apple's support website ask mac's serial number, can found clicking on apple logo in top-left corner of screen , clicking on mac in dropdown menu.

we've learned apple has supposedly prohibited support advisors mentioning details anti-reflective coating repair program in online chat sessions, visiting apple store may required. if contact apple phone, asking call escalated senior advisor may help.

affected customers can visit apple authorized service provider determine if notebook eligible coverage. apple's document states these third-party repair shops can replace displays other damage free of charge long anti-reflective coating issues present.

apple's internal document states customers incurred out-of-warranty costs related issue continue eligible refund, can initiated contacting apple support directly.

apple first began repair program in october 2015, , extended once, after macbook , macbook pro users experienced issues anti-reflective coating wearing off or delaminating on retina displays.

damage appears caused variety of factors, including pressure of keyboard , trackpad on display when closed, , use of incorrect third-party cleaning solutions microfiber cloths.

on 12,000 customers joined facebook group dedicated issue, , hundreds of others have claimed affected across apple support communities, macrumors forums, twitter, reddit, , other discussion platforms. website staingate.org contains gallery of damaged displays.

article link: apple extends free repairs of anti-reflective coating on select macbook , macbook pro models

 

anyone here own these macbook models listed above , have not had issues display? macbook pro 2015 shows none of display issues, guess got lucky one.

 

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