iPhone X iTunes Freezing/Blank Screen


hi,

i've got brand new iphone (256) , set yesterday. having issue itunes. when select icon, black screen appears , after 15-30 seconds iphone automatically returns main ios screen (the 1 icons).

when use app switcher, can (not time) itunes open up, when does, freezes , can't within itunes.

ideas? else having issue.

thank
 

update. spent time apple support. after trying few things, had factory reset , restore. seems have fixed issue.
 


Forums iPhone, iPad, and iPod Touch iPhone iPhone


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