Western Digital My Passport USB drive Time Machine problems


i have problem family member’s western digital passport drives. has 27” 2017 imac. has 2 new wd usb 3 drives. regularly swapped , used time machine backups, unreliable. gets message titled “time machine couldn’t complete backup to...”, “unable complete backup. error occurred while creating backup folder”.

if ejects drive, unplugs , plugs in backup fine. says can put imac sleep, wake , manually force backup. if backs up. other times can wake machine , find error.

have ideas?

don’t think related couldn’t reformat these drives hfs+ when got them using apple’s disk utilty. couldn’t rename drive either. had use western digital utility reformat drive. after rename drive.

western digital blame nonsense or apple? i’ve used wd drives in past , loved them, unacceptable.
 

if drives format own utility points being wd problem - i've not heard of specific problem this...
 


Forums Macs macOS macOS High Sierra (10.13)


  • iPhone
  • Mac OS & System Software
  • iPad
  • Apple Watch
  • Notebooks
  • iTunes
  • Apple ID
  • iCloud
  • Desktop Computers
  • Apple Music
  • Professional Applications
  • iPod
  • iWork
  • Apple TV
  • iLife
  • Wireless

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